Terms and Conditions

Celsius Casino provides this page to explain the terms and conditions that apply to the use of its website, player accounts, games, promotions, payments, and related services. These site terms are meant to set clear expectations for both the operator and the player, so the platform can be used in a fair, secure, and responsible way.

By registering an account, accessing the website, making a deposit, claiming an offer, or using any part of the platform, you agree to follow these conditions of use. If you do not accept these terms, you should not use the website or its services.

Who Can Use Celsius Casino

Celsius Casino is intended for adults only. You must be at least the legal gambling age in your state, country, or other jurisdiction before you create an account or use any gambling service on the platform.

It is your responsibility to make sure that online gambling is lawful where you are located. Access may be restricted or unavailable in certain countries, states, or regions, and Celsius Casino may block or limit use of the platform where this is necessary for legal, regulatory, or operational reasons.

Account Registration Rules That Matter

To use the services offered by Celsius Casino, you may need to open a player account in your own name. The information you provide during registration must be accurate, complete, and kept up to date.

You may only create and use the number of accounts permitted by the operator. In general, accounts must not be duplicated, shared across multiple people, or opened using false, misleading, or borrowed details.

Celsius Casino may ask you to confirm registration details at any time. If information appears incomplete, inaccurate, or inconsistent, the operator may restrict account activity until the matter is reviewed.

Verification and Identity Checks

Celsius Casino may request documents or additional information to verify your identity and protect the integrity of the platform. This may include checks related to your age, name, address, source of funds where appropriate, or ownership of a payment method used on the account.

Verification may be required before certain deposits, withdrawals, bonus claims, or account changes are approved. If requested information is not provided within a reasonable time, the casino may delay, limit, or suspend parts of the service until the review is completed.

These checks help support fair play, account security, and compliance with applicable policies, including any relevant AML and KYC standards.

Your Player Account and Login Security

Your player account is personal to you. It may not be transferred, sold, assigned, shared, or used on behalf of another person.

You are responsible for keeping your login details secure and confidential. Any activity that takes place through your account may be treated as your activity unless Celsius Casino determines otherwise after review.

If you believe someone else has accessed your account, you should contact support as soon as possible through the official contact channels. Prompt reporting helps the operator investigate and take reasonable protective steps.

Deposits, Withdrawals, and Account Balances

Celsius Casino supports a range of payment options, which may include Visa, MasterCard, Apple Pay, PayPal, Skrill, and selected cryptocurrencies such as Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, and Tron. Not every payment method is available in every location, and availability may change over time.

Processing times, minimum and maximum transaction amounts, currency handling, and verification requirements may vary depending on the payment method, account status, and jurisdiction. Withdrawal requests may be reviewed before approval, and the operator may carry out reasonable security and compliance checks before funds are released.

Where needed, Celsius Casino may delay or divide large withdrawals into installments in line with its payment procedures. If account details, payment ownership, or transaction patterns require review, funds may be held temporarily until the checks are completed.

Bonus Rules You Should Review First

Bonuses, free spins, rakeback offers, loyalty rewards, and other promotions may have separate bonus terms in addition to these general account rules. Before taking part in any offer, players should review the specific promotion conditions carefully.

Depending on the offer, bonus rules may include points such as:

• minimum deposit requirements
• eligibility by country or account status
• wagering requirements
• time limits
• game weighting or excluded games
• maximum allowed bet while wagering
• maximum conversion or withdrawal limits
• one-off limits per player, device, IP address, or household

Celsius Casino may offer welcome bonuses such as 100% and 200% deposit promotions. Based on current offer structures, some promotions may require manual opt-in, may apply only to slot play, and may come with wagering requirements on both the deposit and bonus amount.

Some bonuses may operate as a locked or sticky balance until wagering is completed. In practical terms, this can mean that withdrawing early may lead to the related bonus and any bonus-linked winnings being removed. Free spins offers may also carry win caps or title restrictions.

Not all games contribute equally to bonus clearing. Slots may count fully, while blackjack, roulette, video poker, live dealer games, and certain high RTP or jackpot titles may contribute partially or not at all. If a player uses a restricted game while a bonus is active, the casino may remove the bonus, adjust winnings tied to it, or exclude the play from wagering progress.

Game Access and Service Availability

Celsius Casino aims to make its games and services available across desktop and mobile devices, but access cannot be guaranteed at all times. Availability may depend on your location, device compatibility, internet connection, maintenance windows, software updates, or third-party provider status.

The platform works with many game studios, including providers such as NetEnt, Pragmatic Play, Play'n GO, Microgaming, Betsoft, Red Tiger Gaming, Ezugi, Relax Gaming, Wazdan, and others. Because parts of the service rely on external content and technology, certain games or features may appear, disappear, or function differently from time to time.

The operator may add, remove, suspend, replace, or limit games, promotions, payment options, and other services without prior notice where this is reasonably necessary.

Fair Play Standards and Prohibited Behavior

Celsius Casino expects all players to use the platform honestly and within the rules. The website may not be used for unlawful, abusive, manipulative, or fraudulent purposes.

Examples of prohibited behavior include:

• using false or misleading registration details
• opening unauthorized duplicate accounts
• allowing another person to use your account
• using a VPN or similar tool to hide your true location where access is restricted
• engaging in fraud, collusion, chargeback abuse, or bonus abuse
• attempting to manipulate games, systems, promotions, or technical processes
• using bots, scripts, or other unauthorized automated tools

Players are also expected to act in good faith when claiming offers and participating in promotions. If Celsius Casino reasonably believes that play patterns were designed only to exploit bonus mechanics or platform weaknesses, it may review the account and take appropriate action under these service terms.

When Celsius Casino May Limit or Close an Account

Celsius Casino reserves the right to refuse service, restrict access, suspend promotions, freeze transactions for review, or close an account where there is a reasonable basis to do so. This may happen where verification is incomplete, account details cannot be confirmed, legal restrictions apply, or there are signs of misuse or rule breaches.

Where appropriate, the operator may also void bonuses, reverse promotional benefits, cancel winnings connected to prohibited conduct, or block future participation in offers. These steps are intended to protect fair use of the platform, other players, and the integrity of the service.

This discretion is exercised in line with the platform rules and the facts available at the time of review. Celsius Casino aims to handle such matters in a measured and reasonable way.

Technical Errors, Malfunctions, and Obvious Mistakes

From time to time, technical issues may affect the website or games. This can include interrupted sessions, incorrect balances, display problems, payment errors, bonus miscrediting, or game malfunctions.

If an obvious error occurs, Celsius Casino may correct the mistake and deal with the outcome in a fair and reasonable manner. This may include adjusting balances, reversing transactions, canceling affected bets or bonuses, or replaying a process where appropriate and technically possible.

A malfunction should not be treated as a valid result. If you notice a clear system issue, it is best to stop play on the affected feature and contact support.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money or recover losses. Celsius Casino encourages players to stay within their limits and to use responsible gaming tools where these are available.

Depending on the platform settings and your location, support measures may include deposit limits, session controls, cooling-off options, self-exclusion, or account restrictions. More information may also be available on the site’s Responsible Gaming page.

Intellectual Property and Site Content

The Celsius Casino website, including its branding, design, layout, graphics, text, software elements, and original materials, belongs to the operator or its licensors unless stated otherwise.

You may use the website for personal, non-commercial use in line with these conditions of use. You may not copy, modify, reproduce, republish, distribute, scrape, or commercially exploit any part of the site without prior written permission.

Third-Party Games, Tools, and Services

Parts of the platform may be supplied or supported by third parties. This can include game providers, payment processors, identity verification tools, analytics systems, customer support technology, and other operational services.

Because these services depend on external systems, their availability, speed, and technical performance may vary. Celsius Casino is not able to guarantee uninterrupted operation of every third-party feature at all times.

Use of certain linked or integrated services may also be affected by separate provider rules, technical requirements, or regional limitations.

Limits on Liability

To the extent permitted under the applicable rules governing the platform, Celsius Casino is not responsible for losses, delays, or damages caused by events outside its reasonable control. This may include internet failures, device issues, third-party outages, payment processor delays, force majeure events, user mistakes, or unauthorized access resulting from a player’s failure to protect account credentials.

The casino is also not liable for losses tied to unsupported devices, incompatible software, interrupted communications, or misuse of the service. Nothing in this section is meant to remove any responsibility that cannot lawfully be excluded.

No Promise of Constant Availability

The website, player account features, games, and related services are provided on an “as is” and “as available” basis. Celsius Casino works to keep the platform accessible and functional, but uninterrupted access, continuous availability, and error-free operation cannot always be promised.

Not every game, feature, promotion, bonus, or payment method will be available in every country, on every device, or at every moment.

Updates to These Site Terms

Celsius Casino may revise these terms and conditions from time to time to reflect operational, legal, security, or service changes. When updates are posted on the website, the latest published version will apply from the effective date shown, unless a different date is stated.

Players should review these account rules periodically so they remain aware of the current conditions that apply to the use of the platform.

Other Important Policies to Review

These terms work alongside other policy pages and service rules that may apply to your use of the website. Depending on the service involved, you may also need to review the Privacy Policy, Bonus Terms, AML/KYC policy, and Cookie Policy.

If there is a promotion, tournament, or special feature with separate rules, those additional terms will also apply to that activity.

Contacting Celsius Casino

If you have questions about these terms, your account, or the use of the platform, you can contact Celsius Casino through its official support channels. Live chat may be available on the website, and email support can be reached at support@celsiuscasino.com.

Using the website after registering or continuing to access the services means you accept these rules as they apply at that time. These terms are here to create clear expectations around the casino website, player account, payments, gameplay, and related services, so the platform can operate in a fair, secure, and transparent way.